Optimizing Operations: How Softedge Transformed MT Bev’s Workflow with AI-Powered Automation

March 7, 2025
Other

About the company

MT Bev is a subcontracting company specializing in the installation and maintenance of high-tech soda dispensers in restaurants. Operating across multiple regions in the northeast United States, MT Bev manages hundreds of work orders each month, ensuring prompt service and efficient issue resolution. Their growing business required a modernized approach to operations, as they struggled with outdated, manual processes that limited scalability and efficiency.

The Challenge

MT Bev faced significant operational challenges that hindered its ability to manage work orders, contractors, and inventory effectively. The company relied on 12 separate Google Spreadsheets to track service requests, leading to frequent errors, missed deadlines, and labor-intensive manual updates. As the business expanded, coordinating contractors across multiple regions became increasingly difficult, exacerbating inefficiencies in payroll processing and inventory management. Without a centralized system, real-time tracking of physical inventory and work order status was nearly impossible, resulting in delays and miscommunications between the administrative team and contractors.

The company also struggled with processing hundreds of work order PDFs daily, requiring extensive administrative effort and being prone to errors. To address these challenges, MT Bev needed a unified digital platform that would streamline its operations, enhance efficiency, and support continued growth.

Technologies & Integrations

.Net
AWS
NextJS
OpenAI
Python

Results

Softedge developed a comprehensive, AI-powered platform to centralize and automate MT Bev’s operations. The system transformed work order management by automating scheduling and contractor assignments, significantly reducing manual errors. A dedicated contractor portal allowed technicians to close out jobs on-site and directly submit work for payroll processing, eliminating workflow bottlenecks. Inventory management was enhanced with real-time tracking and automated usage reporting, ensuring accurate records and seamless replenishment.

A key innovation was the integration of AI-powered order processing. Leveraging Azure AI Services and Optical Character Recognition (OCR), the platform extracted key details from work order PDFs and imported them automatically, reducing administrative effort and improving accuracy. The AI also identified anomalies, flagging them for review to minimize errors. By digitizing and centralizing its processes, MT Bev improved service coordination, optimized inventory control, and enhanced payroll efficiency. With a robust cloud infrastructure on Microsoft Azure and a mobile-friendly contractor portal, Softedge delivered a scalable solution that positioned MT Bev for long-term operational excellence and growth.

Project Review

Transform Your Financial Operations with Softedge

Softedge specializes in custom fintech software development, helping both financial institutions and fintech startups build innovative, secure, and scalable financial products.

Whether you're automating workflows, enhancing security, or ensuring compliance in today’s evolving financial landscape, our expertise enables you to streamline operations, accelerate product development, and meet regulatory requirements with confidence.

From enterprise-grade solutions for industry leaders to cutting-edge fintech products for startups, we help businesses scale with automation, security, and compliance at their core.

Let’s talk about how we can support your growth.

Let's Connect

Build Secure & Scalable Healthtech Solutions with Softedge

Softedge specializes in custom Healthtech software development, helping startups and established healthcare companies build secure, compliant, and innovative digital health solutions. Whether you're developing a patient engagement platform, AI-powered diagnostics, or HIPAA-compliant applications, our expertise ensures your technology is scalable, interoperable, and meets regulatory requirements from day one.

From MVP development for early-stage startups to enterprise-grade solutions for healthcare organizations, we help you navigate the complexities of security, compliance, and scalability so you can focus on transforming healthcare.

Let’s talk about how we can bring your Healthtech vision to life.

Let's Connect
Awards

Awards and recognitions

Let's Connect

Have a project in mind or just want to chat about how we can help?
We'd love to hear from you! Fill out the form, and we'll get back to you soon. Let's create something amazing together!

Alejandro Rama

Co-Founder & CEO
Schedule a call

Pamela Nogués

CBO
Schedule a call
Thank you!
Your submission has been received!
Oops! Something went wrong while submitting the form.